TERMS & CONDITIONS

 

 

 

Thank you for visiting SJ Prints. Throughout these Terms and Conditions the terms “we” and “our” will refer to SJ Prints. By ticking the box at checkout you agree to our complete terms and conditions. By completing and submitting your order (or proceeding through the 'checkout process') you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Neither submitting an electronic order form or completing the checkout process constitutes our acceptance of your order. We reserve the right, at our discretion, to change, modify, add, or remove portions of these Terms and Conditions at any time, without notice. Please check back periodically, as your continued use of this website following the posting of any changes to our Terms and Conditions or Info will mean that you accept those changes. These Terms and Conditions and any Policy written within are only applicable to this website, and does not apply to any other website that we may provide a link to.

 

 

RETURNS POLICY

CHANGE OF MIND:

 

If you have changed your mind please inform us of your decision to return within 14 days of receiving your order. As soon as we receive the item back in its original condition we shall issue you a refund. All return shipping costs are payable by the customer and we require that you obtain a proof of posting when you send your order back. After 14 days we can accept for exchange only – return shipping and re-shipping cost are payable by the customer. Please discuss before sending, item must be in original condition and returned in its original packaging. This excludes Personalised & custom orders.

 

 

PERSONALISED & CUSTOM ORDERS:

Personalised details should be stated at the time of placing your order. Personalised orders are non-returnable and cannot be exchanged. If you made an error when entering your order please email us. We understand errors can happen to us all so we kindly offer a discount to re-print your order in this situation. Get in touch to discuss this with us.

 

 

DAMAGED / FAULTY / INCORRECT:

If your order is damaged/ incorrect/ faulty (custom & personalised included) then we ask that you report damage within 7 days of receiving your order and kindly provide us with photos of the product. If your order was damaged during transit please also include photos of the damage to the packaging. We will then replace/refund your order. If we ask you to return the item, please send via standard rate shipping, obtaining a proof of shipping & receipt for your records (return shipping will be refunded to you). Do not return an item without agreement from us.

 

PAYMENT

Orders cannot be printed or shipped if payment has not cleared. Prices include VAT where applicable, a vat receipt can be provided upon request. If an incorrect price is shown due to technical/human error, we are not required to honour that price. If you would like to cancel your order please contact us, if we have already started printing your personalised order, then cancellation may not be possible. All products/orders/refunds are valued in GBP Sterling. Currency conversion rates may vary, and are determined by the payment processor.

 

 

DELIVERY

All delivery address details, including a delivery telephone number, must be correct at the time of placing your order. SJ Prints will not take responsibility for any parcels lost due to inaccurate/incomplete delivery address given by the customer. Our courier cannot deliver to PO Box, Prisons or Military bases. Parcels that are returned to sender which show at least one attempted delivery, or an issue raised by the courier on the tracking that was not responded to by the end-customer, may incur charges to resend. All customs fees, duties & charges levied at the point of entry are payable by the customer/recipient. Our courier cannot deliver to PO Box, Prisons or Military bases.

 

 

COPYRIGHT & LEGAL

All art, imagery and text contained in this website are protected by copyright and are the property of SJ Prints. Purchase of our products does not transfer copyright or reproduction rights. All transactions undertaken through this website are governed by Scotttish Law and any legal actions arising out of such transactions shall be subject to the Scottish legal processes and under the jurisdiction of Scottish Courts. SJ Prints total liability for any claim howsoever arising shall not exceed the price of the goods supplied by SJ Prints to the customer. SJ prints is the trading name for SJ Prints..

 

PRIVACY POLICY

Your privacy is very important to us. We will never collect or store card data, all card data is handled by PCI compliant third party payment processors (such as Paypal). For the processing and delivery of your order, we may need to collect personal data such as your name and address, which we may need to share with our carrier for your delivery purpose only. If you give your consent by opting into our newsletter, we may send your marketing material from time to time. We will never share your data with third parties, and you can opt out of our marketing list at any time by writing to us at hello@daisyandbump.co.uk. We may use cookies for the necessary operation of our website, to measure and improve the performance of our website, and to enable us to personalise and improve your user experience. Any data collected by cookies is aggregated and anonymised, which means we cannot identify you as an individual. These Cookies will remain on your device until you choose to clear your cache. If you choose to do this, you will need to enter your details/settings each time you visit the site, and items added to your bag will not be remembered. Please be aware that if your browser settings are set to block cookies then you may not be able to access all or parts of our site. For further information on cookies please visit www.allaboutcookies.org. Please contact us if you have any questions about our privacy policy or the information we hold about you by email at hello@daisyandbump.co.uk

RETURNS POLICY

 

Returns and exchanges are not accepted unless your order arrives with you damaged/faulty/incorrect (custom & personalised included). In which case we ask that you report damage within 7 days of receiving your order and kindly provide us with photos of the product and packaging. We will then replace/refund your order. If we ask you to return the item, please send via standard rate shipping, obtaining a proof of shipping & receipt for your records (return shipping will be refunded to you). Do not return an item without prior agreement from us.

 

DELIVERY & DROP-SHIPPING

 

All delivery address details, including a delivery telephone number, must be correct at the time of placing your order. SJ Prints will not take responsibility for any parcels lost due to inaccurate/incomplete delivery address given by the customer. Our courier cannot deliver to PO Box, Prisons or Military bases. Parcels that are returned to sender which show at least one attempted delivery, or an issue raised by the courier on the tracking that was not responded to by the end-customer, may incur charges to resend. All customs fees, duties & charges levied at the point of entry are payable by the customer/recipient. Our courier cannot deliver to PO Box, Prisons or Military bases. All orders must be delivered to your store, unless we have agreed in writing to offer your store our drop-shipping service. In which case the following additional terms and conditions apply: Communication with the end-customer must be handled by the trade customer at all times. It is the trade customer’s responsibility to track the parcel until it is successfully delivered, and to notify the end-customer of all information regarding the dispatch, progress, delay, or any issues arising during the shipment/delivery of the parcel. If the end-customer changes their mind upon receiving a non-personalised product and wishes to return the product, the product is to be returned to the trade customer and the product will remain the property of the trade customer,  SJ Prints will not accept returns unless faulty/damaged/lost during shipment. The trade customer accepts all responsibility for any personal damage claims or disputes made by the end-customer and SJ Prints will not be liable.

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MADE IN SCOTLAND

All our products are

proudly made in the

UK

© 2019 SJ Prints